The Vineyard Hotel is well on its way to providing a seamless experience for all its guests
Nestled between Newlands and Claremont, The Vineyard Hotel is a luxurious haven that offers superb accommodations, exquisite dining, and unforgettable experiences. However, what truly sets it apart is its exceptional staff who make every guest feel like a VIP.
Having used a wheelchair for over 40 years, I have yet to find the perfect accommodation that goes beyond the basic building regulations of Part S 10400. While full accessibility remains a work in progress, I am hopeful that one day, hotels will exceed the minimum standards and provide a truly seamless experience for all guests. The Vineyard Hotel is on its way to achieving this.
From the moment you arrive, you are welcomed by smiling attendants who assist with unloading luggage, handling your wheelchair, and even helping at your vehicle. Your car is then whisked away to a designated wheelchair parking facility within sight of your room.
The reception area feels like a warm homecoming with a welcoming low counter that makes check-in effortless. My destination was Room 106, a spacious suite featuring a roll-in shower; though, without a built- in shower seat. As always, I travel with a portable shower chair, a necessity for many wheelchair users.
The bed height is ideal for a standard wheelchair transfer, and a conveniently placed light switch is within easy reach when lying down. I could go on about the thoughtful luxuries and delightful touches in the room, but I encourage you to discover them for yourself. You won’t be disappointed.
Located on the ground floor, the room is a short distance from the breakfast area, the outdoor dining space, and other essential amenities.
Just around the corner, you’ll find an enchanting herb garden, stunning views of Table Mountain, and playful squirrels adding to the charm. And then there’s the service – attentive, thoughtful, and simply unparalleled.
The Vineyard is just a couple of hundred metres away from the Cavendish Square shopping centre and some good restaurants. Uber vehicles circulate the area, and you’ll never wait more than a minute.
Additionally, there is a concierge with extensive knowledge on the area to assist whatever you might need.
While The Vineyard Hotel isn’t yet a model of universal accessibility, it offers a level of comfort and service that makes up for some of its shortcomings. Treat yourself to the VIP experience! It’s a stay that will leave you smiling long after you’ve checked out.
