Shopping for medication and appliances at a pharmacy in person can be inconvenient and even uncomfortable, particularly if you need items of a personal nature. Medipost Pharmacy provides a great alternative
The largest national courier pharmacy in South Africa has made it easier than ever to order everything from self-medication products and chronic medicine to ostomy and urology appliances as well as continence care products from the privacy of your home.
“There are few things more precious than health and personal privacy,” explains Marilize Dreyer, pharmacy manager at Medipost Pharmacy. “We’ve made it our business to ensure that the products for health and bodily needs are not only highly accessible, but are delivered to the customer’s door or a collection point of their choice in packaging that has no external indication of the products that were ordered.”
Orders for appliances and self-medication products (health products that can usually be bought without a prescription), can be placed online, via email, with a simple telephone call, or via WhatsApp.
Chronic medicine orders can be placed similarly by sending a doctor’s prescription through these channels or even via fax.
Medipost Pharmacy works with most medical schemes and, if possible, will claim directly from the scheme on behalf of the patients it serves. Customers can also choose to pay for orders via various convenient payment methods such as Snapscan, EasyPay, debit order, credit card or direct deposit.
“We stock a wide range of items, from stomas, catheters and associated care products to larger items such as walkers and wheelchairs on the appliance front. Even though most of these items are non-scheduled, some medical schemes will require a prescription,” Dreyer says.
“It is therefore important to double-check the correct process with your specific medical scheme, as some schemes do not allow appliance claims from a pharmacy’s practice number. Medipost will work closely with patients and their medical schemes to ensure all items are claimed from the correct benefits to safeguard the patient’s acute funds for other healthcare needs.
“The convenience of having these items delivered to your home or another address saves time for our customers, and by virtue of the size of our operations we are able to provide medicines and appliances at more affordable rates,” she says.
“Our caring team of pharmacists and pharmacist’s assistants are able to provide confidential clinical advice over the telephone in all 11 official South African languages,” says Rentia Myburgh, sales and marketing director of Medipost Holdings, which includes Medipost Pharmacy. “We find that many people prefer to discuss their private medical matters over the phone rather than in a conventional pharmacy environment where conversations could be overheard.
“While we may not see face to face the customers we serve, their comfort and needs are of paramount importance to us and we regard medical confidentiality as absolutely sacrosanct. Our in-house courier service, MediLogistics, is just as dedicated to protecting your privacy as we are, ensuring complete convenience matched with absolute discretion,” Myburgh concludes.
For a full list of the appliances available through Medipost Pharmacy, send an email to appliances@medipost.co.za. A list of the self-medication products that are currently available can be requested from info@medipost.co.za.
